Trust should be
inspectable too.
Relaytera keeps its outbound Relay delivery rules, managed cPanel hosting + mail and Relay Mail processing boundaries, privacy roles, security model, and support routes in one public place.
Terms
Terms for Relay API delivery, Relay Hosting (cPanel), and Relay Mail subscriptions on customer-owned domains.
Billing & cancellation
Billing, renewal, cancellation, and refund rules for Relay API, Relay Hosting (cPanel), and Relay Mail subscriptions.
Privacy
How Relaytera handles account, message, recipient, hosting, mailbox, diagnostic, and support information.
Cookies
The essential browser storage Relaytera uses to secure sessions, protect requests, and keep account access working.
Acceptable use
Permission, content, security, and sender-reputation rules for customers using Relaytera email services.
DPA
Processor commitments for customer personal data handled by Relay, including security, subprocessors, and deletion.
Security
Relaytera's security controls, operating model, responsible disclosure path, and service launch safeguards.
Support
How customers contact Relaytera and how support, operational, abuse, privacy, and deliverability cases are prioritised.
Subprocessors
The production provider roles, locations, and transfer safeguards disclosed for Relaytera mail, hosting, and API services.
Know who runs the route.
Production deployment is blocked until every field below contains the real accountable operator information.
- Legal entity
- Relaytera
- Registered address
- 201 STANTON ST PASADENA CA 91103-1454 USA
- Legal contact
- support@relaytera.com
- Privacy contact
- support@relaytera.com
- Abuse contact
- support@relaytera.com
- Support contact
- support@relaytera.com
- Effective date
- 6 August 2026
- Governing law
- the laws of the State of California, USA
- Legal approval
- 2026-08-15
- Subprocessor register
- 2026-08-15